How to succeed in living in their world [PODCAST] – News Couple

How to succeed in living in their world [PODCAST]

Mike Montague interviews Robin Rosenberg about how to succeed in living in their world. The urgent need for companies to tackle hidden, often unintended, bias and discrimination is becoming apparent. Live in Their World is committed to tackling demographic rudeness and prejudice, such as those related to race/ethnicity and gender, to help create more respectful workplaces for all.

Find Robin and her VR training organization at:

In this episode:

  • Best attitude, behavior and technique for how to succeed in living in their world
  • See the situation through your customer’s eyes
  • Show respect for what the customer offers or has given you
  • Favorite questions to understand someone’s world
  • Use role-playing, but remember to get on the other person’s foot
  • How does Robin describe success?

audio notation:



The How to Succeed Podcast is a free public podcast from Sandler Training, the global leader in sales, management and customer service training for individuals up to Fortune 500 companies with more than 250 locations worldwide.

Find technical documents, webinars, and more at the free Sandler E-Learning Library:

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